Our warranty covers any operating malfunctions1 on all products purchased via our website or third-party sites, excluding eBay2,3. Currently we are one of Canada’s only premium machine re-sellers offering such an extended warranty and we pride ourselves on the quality of the machinery we sell.
Our 45 day warranty starts from the time your purchase is picked up from our shop.
Coast Machinery Group reserves the right to repair or refund the faulty product based on the nature of the defect.
What to do in the event of a malfunction:
Send an email to firstname.lastname@example.org with the invoice number and a description of the problem. A response with the appropriate action & RMA will be sent within 1-2 business days. Alternatively, call us on +1 604 556 2225.
Whether you’re looking to purchase used machinery from us or looking to consign machinery with us, let’s connect and find a solution that works best for you.